IT Service

Our Services

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NDB ROUTE – NKC 149 MOD, Nouakchott,Mauritania

Tel: +222 33778833
Email: info@arm-tegh.com

improve service delivery across all departments with ARM TEGH Enterprise Service Management. Built to optimize service workflow automation for all departments in one complete platform. Flexible licensing model. Solve incidents faster. End-to-end transparency.

Our IT Service

1
Network and VPN.
2
Information Security Systems.
3
Windows Server & server mail.
4
IOS Systems.
5
Security Systems.
6
ERP & accounting software.
7
Website developer.

Network and VPN

Full accountability for managing day to day network changes, including B2B VPN and firewall changes and hardware or software modifications.
Accountable for configuring, installing, and managing remote installations of LAN / WAN hardware for remote offices.
Managed web-site security appliance to control Internet access, including Cisco IronPort, Websense, Blue Coat and Surf Control.
Performed server and network hardware rack and stack in data center and installed connections to network.
Managed network connections using distributed cable management system.
Wireless Networking (Wireless network devices)
Install and support Cisco devices (routers – switches – firewall)
VPN install and configuration (LL2P – PPTP – IPSEC)
Configuration (Firewalls – DNS – DHCP)
Mentored and coached new Network Administrators and Network Engineers.
Maintain, monitor and troubleshoot district network based services : File and Print services, Email, Active Directory, DHCP/DNS/WINS
Troubleshooting network and firewall problems

Information Security Systems

Provide Level 1 support for Information Security Review security policy clarifications and exception requests Security projects under the direction of a Sr. Security Engineer or a Principal Security Engineer ; triage general security questions from other internal teams.
Monitor and analyze network traffic
Analyze network and host-based security logs to determine and identify potential security threats.
Participate in incident response and triage
Participate in an on call rotation including after hours and weekends to support critical security issues

Windows Server & server mail

Administration and maintenance of Microsoft Windows Server (2003 – 2008 – 2012 – 2016) and Microsoft Exchange 2010 – 2013 – 2106
Strong knowledge of Windows Server OS, Active Directory, Exchange, IIS, SQL, operation and troubleshooting
Designing, implementing and managing Active Directory
Maintain, monitor and troubleshoot district network based services: File and Print services, Email, Active Directory, DHCP/DNS/WINS

IOS Systems

configuring, installing, and managing and Technical Support Windows 7, 8 and 10 (continued)
configuring, installing MS office 2013 – 2016 – Office 365
securing Windows desktops, virtual machines. Installed and configured applications
Provide and maintain documentation of backup processes and retention periods
Develop and provide training and technical documentation for ITS staff members
Prepare and maintain written documentation of district server and application environments
Good knowledge of at least one major data backup solution
Experience with antivirus software deployment/management

Security Systems

- Expert in Designing, Troubleshooting, Estimation, Installation, Testing & Commissioning of : –
1. Fire Alarm(convintional – adressable )
2. CCTV and IP surveillance systems
3. Time attendance and Access Control Systems
4. Intruder Alarm
5. Internal telephone exchanges
6. Intercom and automatic call systems
7. Building Management systems.
8. Preparation of Fire Alarm, CCTV and Access Control System Quotations based on the selected quantities and submission of the same for participating in the Bid.

ERP & accounting software

Accountant and software for circle of accounting
Strong experience in ERP Systems (SQL & oracle) Implementation, Support and Project Management
Solid knowledge of ERP and similar database environments
Strong knowledge of system security and maintenance
Developed desktop systems specific to employer’s requirements.
Performed system configurations and security updates
Strong experience in ERP Systems Implementation, Support and Project Management
Ability to manage disaster recovery systems for ERP and CRM
Ability to manage ERP and CRM applications storage, database, backups and annual restore tests